FAQ


These guidelines are designed to help you understand how to use our branding to best support us.
Can I connect a fitness tracker if I'm taking the Move Challenge?

If you've got a fitness device or app, you can connect it to your Movember account to automatically add your activities to your fundraising page and show your Move Challenge progress.
The fitness trackers and apps that can be connected are:
  • Garmin
  • Apple Health
  • Jawbone
  • MapMyFitness
  • MyFitnessPal
  • Misfit
  • RunKeeper
  • Strava

How do I connect my fitness device or app?

Go to the Move Updates tab in your Mo Space, or the Edit My Details section of your Mo Space, and you'll see the link to connect your device or app.

Click this link and you'll see the list of devices and apps that can be connected. Choose your fitness tracker from the list and follow the steps to connect it.

What happens once I've connected my device or app?

Your fitness activities* will be sent from your device to your Movember account. You can choose to either automatically post them to your public fundraising page, or individually choose which activities you want to make public from your Mo Space. Activities that are public will count toward your Move target. You can change these settings any time in the Edit My Details section.

Note: If you choose to post your activities automatically, there’ll be a delay of up to 30 minutes between your exercise and the public post.

(*See 'What activities are supported?’ below for some more info on which activities we can retrieve from your fitness tracker.)

What activities are supported?

Only the following Exercise Types can be posted to your Movember fundraising page using a fitness tracker:
  • Walking
  • Running
  • Cycling
  • Swimming
  • Workout
  • Yoga
We try to support variations of these activities where possible (e.g. "hiking", "mountain-biking", and "weight training" will appear as "I walked", "I cycled" and "I worked out" respectively), however some other activities you track with your device or app may not appear.

Why don't my total step count or my total distance walked appear?

Unfortunately we don't get this type of 'daily summary' information from the fitness devices and apps you can connect. We only get details of the individual activities you choose to track, such as runs, walks, cycle rides or swims you complete.

If you do want to enter your total step count and total distance walked, you can enter this information manually in the fields on the Move Update tab. Select 'I walked' from the Exercise Type list, and you will see the Distance and Steps fields to enter how far you went each day.

How do I add maps to my activities?

If you have connected your RunKeeper app, you can choose to add a map to your fundraising page with each activity (as long as you track the activity with GPS).

When you first connect your device or app, you'll be asked if you want to automatically add a map to your RunKeeper activities. Enable this (you must also enable automatic posting) and the next supported activity you track using GPS will be automatically posted to your fundraising page with a map of your activity.

You can also change this setting any time from the Edit My Details section.

How do I disconnect my fitness device or app?

Go to the Edit My Details section of your Mo Space to edit your fitness tracker settings.

How do I enter my daily step count and total distance?

You can enter this information manually on your Move Update tab by selecting ‘I walked’ from the Exercise Type list.

Movember is the month formerly known as November, where men and women across the globe join together to raise awareness and funds for men’s health; specifically prostate cancer, testicular cancer, and mental health and suicide prevention.

Men who support Movember, called Mo Bros, start by signing up at Movember.com. Mo Bros start Movember 1st clean shaven, then grow and groom their moustache for 30 days to become walking, talking billboards for men’s health whilst raisingfunds and awareness along the way. Women who support Movember, called Mo Sistas, also start by signing up at Movember.com. Mo Sistas champion the Mo by pledging to MOVE for men’s health, supporting the Mo Bros in their life, spreading awareness, organizing events, fundraising and leading a team.

You can donate the following ways:
  • Online using Visa, MasterCard, American Express, PayPal or Interac
  • Over the phone by calling 1-855-4GROWMO (1-855-447-6966) or 416-591-7771
  • Give cash or cheque made payable to Movember to a registered participant. Include your complete postal address and email address for a charitable tax receipt.
  • Send in a cheque or money order made payable to Movember, noting the name of the participant and registration number of the participant, to:
Movember Canada
119 Spadina Avenue
PO Box 65
Toronto, ON M5T 2T2
Oh mo! Donations made online are automatically issued and emailed to the email address provided. Sometimes stray receipts end up in junk or spam folders. Give us a buzz 1-855-4GROWMO (1-855-447-6966) or write us an email at info.ca@movember.com with the email address you used, and the participant you supported. We’ll get you your receipt asap.

We fund health programs directly and also through our men’s health partners, such as Prostate Cancer Canada.

We’ve prioritized 3 funding areas:

Prostate cancer – We invest in research and health services that will result in new tests and treatments to better diagnose the disease and stop its progression.

Testicular cancer – We invest in research that will result in a better understanding of the disease and why some men relapse and others do not.

Mental health and suicide prevention – We invest in programs to help men and boys stay mentally healthy. In Canada, we invest in health services that will focus on community-level prevention programs to improve mental health.

These programs, directed by the Movember Foundation, are focused on achieving our vision to have an everlasting impact on the face of men’s health. If you would like more information, please check out our Report Cards where you’ll find listed all of our programs funded to date.

 

Please make cheques payable to Movember and send to the address below. Be sure to include a note with the name of the Mo Bro or Mo Sista that the donation is for and note if you require a receipt.

Movember Canada
119 Spadina Avenue
PO Box 65
Toronto, ON M5T 2T2

Please note that to speed up the process and save in administrative and postage costs, email is the preferred method for sending receipts.
Yes, but do not send cash in the mail. You can give cash to a Mo Bro or Mo Sista and they can submit it online through their Mo Space under Donations and have a tax receipt issued automatically.