FAQ

Cash Donations
Submitting any cash donations raised at your events is easy. Simply log on to movember.com/mospace/events/ and view your event. In the “Manage your event” section you’ll find the link to submit cash donations.

Use the form to enter the cash donation details. At the end of the process, use your credit card to submit your payment to Movember and receipts will be issued (straight away via email, or postal option is available). 

Check Donations
Please make checks payable to the Movember Foundation and send to the address below. Be sure to include a note with the Host’s name, event name and registration number of the registered participant or event ID number (located in “manage Event” section) that the donation is for.
 
Movember Canada
119 Spadina Avenue
PO Box 65
Toronto, ON M5T 2T2
 
Please indicate if you require a receipt. To speed up the process and save in postage costs, email is the preferred and most efficient method for sending receipts.
You can adjust your settings to be ‘public’ or ‘private’ in our system by selecting the My Account section of your Mo Space, visible once you log in.

If you mark your details as ‘private’, your name will only appear when someone searches for you on the direct donate page on Movember.com. Please see our privacy policy for more information on this.

Your email address and personal details are protected by our privacy policy and will not be sold to any third party or used for marketing.
 

Facebook Connect allows you to easily post items from the Movember website to Facebook, which you can use to request donations or recruit team members. By using Facebook Connect you can also see which of your Facebook friends are participating in Movember.

Shave the Date takes place on Movember 1st each year, and marks the beginning of Movember. It’s your chance to start the month with a blank canvas, before grooming your Mo for the 30 days that follow. Find going completely whisker-less a little terrifying? You can shave in a Mo to kick-start the month. Each Mo Bro to their own.

Check out the Rules
Unfortunately, the Movember Foundation is not able to reimburse a fundraiser for event expenses. 
 
Unfortunately, if you keep money raised from the event to cover expenses, not all the donations will receive a tax receipt. The Movember Foundation can only provide tax receipts for the actual dollars received. With all community events, you must provide a spreadsheet included with the event donation stating how much each donor contributed with the name, email address and amount donated. The total on the spreadsheet must equal the amount of the net proceeds check. For example, if your event raises $10,000 and you keep $2,000 to offset costs, you must provide a document including each donor name, email address, and amount donated totaling $8,000. Each donor on the spreadsheet will receive a tax receipt for the amount they donated.
 
Movember is a great way to spread camaraderie within your workplace. Encourage co-workers to get involved by starting a team for your company, and putting up promotional materials around the office. If you’d like more information check out our get involved section.
 
Movember can only legally collect funds for Movember’s official men's health partners and we cannot under any circumstances raise funds for other organizations.

If you would like to use Movember to raise funds for men’s health, you will be raising funds for our world-class programs and research. You can choose to sign up in any of our official countries, which are Australia, New Zealand, United Kingdom, Ireland, South Africa, Finland, Netherlands, Norway, Czech Republic, Belgium, Denmark, Germany, France, Sweden, Switzerland, Spain and Austria. .

If you have any questions please contact us at (1-855) 447 6966, info.ca@movember.com or via LiveChat.

These guidelines are designed to help you understand how to use our branding to best support us.
 
If you've got a fitness device or app, you can connect it to your Movember account to automatically add Moves to your fundraising page – inspiring more donations from your friends and family.

The fitness trackers and apps that can be connected are:
  • Garmin
  • Fitbit
  • Apple Watch
  • Jawbone
  • Apple Health
  • Run Keeper
  • Strava
  • Map my Run
  • My Fitness Pal
Cash Donations
Submitting any cash donations raised at your events is easy. Simply log on to movember.com/mospace/events/ and view your event. In the “Manage your event” section you’ll find the link to submit cash donations.

Use the form to enter the cash donation details. At the end of the process, use your credit card to submit your payment to Movember and receipts will be issued (straight away via email, or postal option is available). 

Check Donations
Please make checks payable to the Movember Foundation and send to the address below. Be sure to include a note with the Host’s name, event name and registration number of the registered participant or event ID number (located in “manage Event” section) that the donation is for.
 
Movember Canada
119 Spadina Avenue
PO Box 65
Toronto, ON M5T 2T2
 
Please indicate if you require a receipt. To speed up the process and save in postage costs, email is the preferred and most efficient method for sending receipts.
Go to the My Account section of your Mo Space to edit your fitness tracker settings.
 
You’ll be prompted to set a distance target, and then choose whether you’d like to track using kilometres or miles.

For your Move goal, we recommend going for gold (literally). Setting a target that shows family and friends you’re making a real effort will help to inspire donations.

Once you’re all set up, your Moves will automatically be sent from your device to your Movember account. You can choose to either automatically post them to your public fundraising page, or individually choose which activities you want to make public from your Mo Space. You can change these settings any time in the My Account section.

It’s good to keep in mind that if you choose to post your activities automatically, there’ll be a delay of up to 30 minutes between your exercise and the public post.
 
You can do a mix of any of the following Moves during Movember:
  • Walking
  • Running
  • Cycling
  • Swimming
  • Rowing
Move asks Mo Legends like yourself to focus on a distance goal, measured in kilometres or miles. Why? Well, it means you can mix up your Moves throughout the month and walk, run, cycle, swim or row – instead of just counting steps. Of course, you can still see how many steps you track each Move (or each day) on your Mo Space. It all counts!
If you’ve connected your RunKeeper app, you can choose to add a map to your fundraising page with each activity (as long as you track the activity with GPS).

When you first connect your device or app, you'll be asked if you want to automatically add a map to your RunKeeper activities. Enable this (you must also enable automatic posting) and the next supported activity you track using GPS will be automatically posted to your fundraising page with a map of your activity.

You can also change this setting any time from the My Account section of your Mo Space. This is visible if you hover over your name (once logged in) on the home screen of movember.com.
When you connect your fitness device, you’ll be able to select whether you’d like to track separate Moves, or a daily summary.

If you have selected ‘daily summary’, your daily step count and daily distance will update automatically.

Otherwise, you can enter this information manually on your Move Update tab by selecting ‘I walked’ from the Exercise Type list. Of course, we recommend the set-and-forget automatic method for maximum accuracy. 
 

Keeping your Mo Journey under wraps is easy. Simply:

  1. Click on your name in the top right-hand corner of your Mo Space page
  2. Select My Account
  3. Select Privacy
  4. Change your settings from Public to Limited Public View

Setting your Mo Space page to Limited Public View will stop your profile from appearing in internet search results, and search results on the Movember website. The details of where your Mo Space page can be found are outlined in our privacy policy

When Limited Public View is selected, your Mo Space can still be viewed if a potential donor searches for you in the Donate search bar. Obviously, we want you to get as many donations as possible!

It’s important to note, Public is the default setting when you sign up

 

Yes, you can merge two teams, to do this please contact Movember on 1-855-4GROWMO (1-855-447-6966) or 416-591-7771 or info.ca@movember.com.

A Challenge is a group made up of different teams and individuals that could represent a company, organization, school, sports team, community group or other.
Yes. Simply join any Challenges of interest.
Thanks for Growing for us!

Make your moustache count by signing up here, even if you’re already growing or showing. If any of your donors need receipts, fill out the Donation Form and send it in. You can leave the registration number fields blank but please make sure to put your name and contact details on the form.
  1. Click on join up and choose to Grow, Move, Host or do all three. At this time, you can join a team or you can elect to start your own team.

  2. You will then be taken to the login area, where you can set up your Mo Space fundraising page, download information and invite friends to sign up and donate.
Some general personal information is required to sign up. Your personal details are protected by our privacy policy and will not be sold to any third party or used for marketing. For more information about the various ways to participate in Movember click here.
 
Yes, it is a legal requirement that participants sign up for Movember as you are fundraising on our behalf. It also allows us to know how many people are taking part and track donations. By signing up you are provided with all the information required to enable you to raise money and awareness for our three men’s health partners – Prostate Cancer Canada and the Movember Foundation.
You can reactivate for Movember 2017 by simply clicking on Login
Phone
1-855-4GROWMO (1-855-447-6966)

Email
info.ca@movember.com

Mail
Movember Canada
119 Spadina Avenue
PO Box 65
Toronto, ON
M5T 2T2
In Step 2 of the Registration process you will have the option to create a team or join one that already exists. Simply enter a team name that you would like to use.

If you miss this step, you can click team on the left hand side of your private Mo Space page and start (or join) a team from there!

If you haven’t received any individual or team donations, you can change teams yourself. Simply:

  1. Sign into movember.com using your existing details
  2. Hover over your name in the top-right hand corner. Select ‘My Account’.
  3. Once on the ‘My Account’ page, select ‘My details’.
  4. Select ‘Leave team’.

Then join a new team, which is as simple as searching by team name, and selecting ‘Request to join’. If you have already received donations, just contact us on 1-855-4GROWMO (1-855-447-6966) or 416-591-7771 or info.ca@movember.com.

Yes, every Mo Bro and Mo Sista who is growing a Mo and/or raising awareness and funds for Movember needs to sign up. If you have numerous people who need to sign up, please contact Movember on 1-855-4GROWMO (1-855-447-6966) or 416-591-7771 or info.ca@movember.com and we can help with the process.

You can always accept donations from supporters who have not signed up.
 

If you’re a Team Captain, you can change your team name when you’re logged into your Mo Space.

On the top right-hand side of the screen, hover over your name, and then select My Account. Once on your My Account page, scroll down to 'Team' and then click ’edit’

On desktop, once you are logged into your Mo Space, click on the camera icon on the right of your profile image. This will take you to your Photo Gallery. Simply click the trash can icon on the image you want to remove to take it down.

If you’re in the iPhone app, tap the ‘Edit’ button that sits over your profile picture. This will take you to a screen where you can remove photos by tapping a cross icon on each image.

If you’re on the Android app, either tap a photo on your Mo Space, or tap the three dots in the top right corner, and then select ‘Manage photos’. 

A Mo Event is simply a local gathering of Mo Bros and Mo Sistas who know how to get creative and have a good time. Whether it’s a gold tournament, band night, or a dinner party – this Movember, get together to raise funds, make some noise, and stop men dying too young.

Got a good party in mind? After sign-up, register your event here and check out our Host page for tips and tricks to throwing a rocking Mo Event. Lastly, don’t forget to purchase promotional items through the Shop section of our website to deck out your event space in proper Mo attire!

Get in touch with your local Mo Team on 1-855-4GROWMO (1-855-447-6966) or 416-591-7771 to see how they can help.

Move is a chance for anyone, anywhere to go the distance and raise funds for Movember – without necessarily having to grow a Mo. Move asks participants to instead walk, run, cycle, swim or row during Movember. Or add it to their Mo growing journey.

Simply sign up, set a solo or team distance target, Move, raise funds and you’ll be making a difference.
 
Track your progress online, or connect a fitness device to log your moves in real time. It’s that easy. 

There’s no need to Move to be the fittest, or go the furthest. Move welcomes people of all fitness levels and walks of life to get involved with Movember and stop men dying too young.
You can order a Promo Pack or a Party Pack for a nominal cost from our Mo Gear page HERE. A Promo Pack includes posters and a campaign sticker. Our Party Pack includes posters, a donation box, stickers, badges and a Man of Movember and Miss Movember sash. Give us a holler at info.ca@movember.com if you need anything else.
Give us a buzz toll-free 1-855-4GROWMO (1-855-447-6966) or write to us at info.ca@movember.com with your name and email you signed up with. We'll have you unlocked and back in action in no time.
If you can’t remember your password, click on 'forgotten your password' beneath the email/password fields on the login page. Enter your email address, press 'submit', and we will send you an email detailing how to fix it.
An email address is required if you wish to sign up, as all information is communicated via email and you will also need your email address to login and view your fundraising progress.
If you do not have an email address, ask a family member or friend if you can have the information sent to their address and printed for you. Alternatively, you can create a free email account with Hotmail, Gmail, Yahoo or many other free email providers.

Your email address and personal details are protected by our privacy policyand will not be sold to any third party or used for marketing.
 
Yes, once logged into movember.com, you can change your name by going to the My Account, section. This is visible if you hover over your current name in the top right-hand corner of the homepage. 
Yes, you can change your gender through the 'Edit My Details' option under the 'More' tab in your Mo Space.
You can’t be on two teams, but you can join multiple Challenges (previously known as Networks). Search for cities, businesses, universities or community groups to find Challenges near you.
Mo Space is a Movember participant’s personal fundraising page to share photos, videos, updates and fundraising totals with friends, family and teammates. Every participant can personalize his or her own Mo Space page through the area.
If you already have a Moustache you can do a ‘reverse Movember’ and have people donate to you to shave it off. Alternatively, you could shave off your moustache on Movember 1st and then re-grow your Mo throughout the month….

Maybe it’s time to try a new style from our Mo Style Guide?

We encourage all Mo Legends to grow as genuine a Mo as possible. Strictly speaking, a traditional Mo is one that:

  • Ideally doesn’t join upwards to meet your sideburns (that’s technically a beard). Preferably doesn’t join downwards across your chin (that would be a goatee).
  • If you’re a Mo Bro with a passion for another type of facial hair, we encourage you to jump on the Mo Train during Movember in the name of men’s health.
  • No Mo is created equal, so some level of variation is expected. A small complimentary growth under the bottom lip is definitely fair game.

Grab your copy of the Movember Rules.

In a quest to even the playing field, we recommend a shave-down on Movember 1st.

This allows you to start the month in the same position as your fellow Mo Bros, get competitive when the whiskers kick-in, and show your hairy progress to donors throughout the month.

If a baby face leaves you feeling uneasy, you’re welcome to shave in a Mo from existing stubble. We won’t judge.
We would appreciate it if you can submit funds raised as soon as possible to ensure they are counted towards the 2017 Movember fundraising tally. However donations can be made year-round.
Movember can only legally collect funds for Movember’s official men's health partners in the 21 countries where we are present.

If you would like to use Movember to raise funds for men’s health, you will be raising funds for our world-class programs and research. You can choose to sign up in any of our official countries: Australia, New Zealand, the US, Canada, the UK, South Africa, Ireland, Finland, the Netherlands, Spain, Denmark, Norway, Belgium, the Czech Republic, Austria, France, Germany, Sweden, Switzerland, Hong Kong and Singapore. If your country is not listed; sign up to officially be a part of Movember, show your country’s interest and raise funds for our global GAP initiative.

If you have any issues signing up for Movember, please contact restoftheworld@movember.com.
Click on the following to download:

Rules
Mo Style Guide

More images can be found in the Downloads section of your Mo Space or on our Flickr.

Movember images and logos are for non-commercial use only, to promote your participation in Movember.  You must not use the downloads to create merchandise for sale.
Movember actively engages with campus groups, sports team, residences and student unions/ associations. For more information, write to info.ca@movember.com or give Movember headquarters a buzz at 1-855-4GROWMO(1-855-447-6966).
The Movember team loves to see what the Mo Bros and Mo Sistas have been up to; there are various ways to share photos of your Mo efforts:
  • Upload them to your Mo Space
  • Upload them to the Mo Photos page
  • Post them on Instagram @movember and use #Movember
If someone donates to you online they are automatically emailed a receipt.

If someone gives you a check or cash donation then use the Donation Form (also sent to you via email and located in the downloads section of your Mo Space) and fill out the details of your donations.  Once you send in your Donation Form we will issue receipts.

Note: To speed up the process and save postage costs (and a tree), email is the preferred method for sending receipts.


 
You can submit your cash donations online using your credit card and still get your donors their tax receipts. Simply log in to your Mo Space, click on the ‘Fundraising tips’ tab, and then select the green ‘Add cash donations’ box on the right-hand side of the page.
 

OR
  1. Collect and add up all cash and check donations.
  2. Download and print a Donation Form. If your donors require receipts please fill out a separate Donation Form for each donation.
  3. Complete the Donation Form outlining how you are sending in your donations (check/money order).
Please do not send cash via mail.  

4. Mail the Donation Form and any cheques/money orders to:

Movember Canada
119 Spadina Avenue
PO Box 65
Toronto, ON M5T 2T2
Of course! Break ups aren’t easy, but we’ll do our best not to take it personally. Just shoot us an email at info.ca@movember.com with your email address and Mo Space URL and we’ll take care of the rest. 
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