Movember Privacy Policy

Movember general privacy

Date of last revision 15 September 2014

Movember is committed to protecting your privacy and the confidentiality of any personal information which you provide to us.

This Privacy Policy describes Movember’s policies and procedures on the collection, use and disclosure of your personal information in connection with the services that Movember provides to you (Services). By accessing the Movember website, the mobile website or any of the Movember apps (together, Websites) and providing your information you indicate your acceptance of this Privacy Policy, as amended from time to time.

1. Collection of personal information:
You may provide personal information to Movember for a variety of reasons, including to receive information, to purchase products, to make a donation to a Mo Bro or Mo Sista, to provide your motivation or personal story to Movember, to receive information about or become involved in promotions or other initiatives undertaken by Movember. This personal information may include (without limitation) details such as your name, image, address, mobile number, e-mail address, employer or business, health information or the amount you have donated. If you purchase products or make a donation to a Mo Bro or Mo Sista you may provide Movember with credit card details and other information which will allow Movember to process the transaction. Movember may also request your preferences for receiving further information about the Movember campaign or outcomes from the funds raised.

The choice of how much information you provide to Movember is yours and of course if you want to use Movember's Services, make a donation, or otherwise participate in Movember programs and events, Movember will require certain information from you in order to provide the services or conduct the programs and events.

2. How does Movember use the Personal Information?
The personal information you provide to Movember through our Websites may be used by Movember for the following purposes:
  • to provide you with products you have requested
  • to provide you with information or other communications about Movember
  • to involve you in promotions, future campaigns and other initiatives undertaken by Movember
  • to include your image, name and details on our Websites if you register as a Mo Bro or Mo Sista (these will not appear in public search results if you choose a limited public view Mo Space – see below)
  • to include your name, comments and amount of donation on our Websites if you make a donation to a Mo Bro or Mo Sista (unless you choose a private or anonymous donation - see below)
  • to enter you into automatic prize draws if you are a registered Mo Bro or Mo Sista and meet the relevant draw criteria
  • to market Movember and/or its campaigns and events via email if you have opted in to receive such communications from us
  • to analyse statistics in relation to the Movember community
If you choose to provide your personal details to Movember you agree that your personal information may be displayed or included as set out above. You also agree that your personal details may accordingly be identified, recovered and displayed by internet search engines.  In certain circumstances we may give you the option to limit the public view of your information, for example:
  • Your Mo Space - you have the option to select a limited public view Mo Bro or Mo Sista Mo Space.  This means that we will endeavour to ensure that your Mo Space is not available to general internet search engines and is inaccessible by a general search of our Services.  Your Mo Space will also not be displayed on your public team page (if you are part of a team) or network page (if you are part of a network).  However, you should also be aware that your limited public view Mo Space will be available as follows:
    • to users that search for you in the “Donate” section of the Movember Services;
    • if you belong to a team, then your team members that are logged in will be able to view your Mo Space; and
    • through a direct link to your Mo Space.  
Please be aware that if you start with a public Mo Space and then change your preference to limited public view, your Mo Space may have already been indexed by a search engine and may therefore appear in searches conducted on that search engine until it re-indexes your Mo Space as limited public view;
  • Your donations - you have the option to make:
    • a private donation, in which case your name and amount of your donation will only be disclosed to the recipient in their private view of their Mo Space, however your donation amount will be included in the total calculation on their Mo Space; and
    • an anonymous donation, in which case the amount of your donation will be displayed on the recipient’s public and private view of their Mo Space but your name will not be displayed in either the public or private view of the recipient’s Mo Space.
3. Communication preferences:
Where you have agreed to receive Movember emails, Movember may use your personal information to send you emails (including marketing emails) about the Movember campaign and the outcomes achieved with the funds raised.  If you are a registered Mo Bro or Mo Sista, Movember will automatically send you an email whenever there is activity on your Mo Space or updates to your donations.  You will be provided with an opportunity in each email communication to decline to receive any further communications from Movember.  In addition, you can change your email marketing preferences in the settings in the “Edit My Details” section on your Mo Space.

4. Security of your information:
Movember takes reasonable steps to ensure the security of all information it collects, including that the information is protected from misuse and loss and from unauthorised access, modification or disclosure. For example, your personal information is maintained in a secure environment, which can be accessed only by authorised personnel. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure.  Note that Movember does not store credit card information.

5. Disclosure of Personal Information:
Personal information collected by Movember may be shared with any company within the Movember group of companies.

Some of the functions and services relating to the purposes for which your personal information may be processed by Movember may be outsourced to third party external service providers. When we contract external services providers, we may provide them with your personal information, but only to the extent required for them to fulfil that contract, or where you would reasonably expect Movember to disclose it to a third party for a particular purpose.

Regardless of where in the world you reside, Movember may transfer your data outside of your own country, including to Australia and the United States, for processing, including analytics, and storage.  This may result in your data being transferred to a country which has a lower standard of data protection than the country in which you reside.  Wherever your data is transferred, it may be accessed by the courts, regulatory bodies, and law enforcement and national security authorities, according to the laws in the relevant jurisdiction.

Movember will not use or disclose your personal information except in accordance with this Privacy Policy unless you have consented to the use or disclosure, or where disclosure is necessary to prevent injury to life or health, to investigate any suspected unlawful activity or where the use or disclosure is required or authorized by law.

6. Access, correction and complaints in relation to personal information:
Access to personal information
You may request access to your personal information collected by Movember. Please send an email to info.ca@movember.com and we will endeavour to respond as soon as possible and in any event within 30 days of receiving your request.  There may be some legal or regulatory reason why access is denied or amendment refused. If this is so, we will tell you why.

Correction of personal information
If you believe any of your personal information held by Movember is not accurate, complete or up-to-date, Movember will take reasonable steps to correct the information. To request that your personal information be corrected or updated, please send an email to info.ca@movember.com.

Complaints
If you have a complaint about the handling of your personal information, please send an email to privacy@movember.com.

7. Links to other websites:
Movember is not responsible for the privacy practices or content of any other website or service that is linked to a Website, or for the privacy practices of any third party social media or other service providers that you can access through a Website. We encourage you to read the privacy policies of those websites or service providers.

8. Cookies:
What are cookies?
Cookies are small text files that are stored in your computer’s memory and hard drive when you visit certain web pages. They are used to enable websites to function or to provide information to the owners of a website.

Why do we use cookies?
Cookies help us to provide customised services and information. For example, we use cookies on all our websites to collect anonymous traffic data and also to improve your experience with the Websites (e.g. to keep you logged in if you request this).  

In broad terms, we use cookies on our Websites for the following purposes:
  • Analytical purposes: We use analytical cookies that allow us to recognise, measure and track visitors to our Websites. This helps us to improve and develop the way our Websites work, for example, by determining whether site visitors can find information easily, or by identifying the aspects of our Websites that are of the most interest to them. For these purposes, we may store the following:
    • the name of the domain from which you accessed the internet
    • the date and time you accessed our Websites
    • the internet address of the website from which you linked directly to our Websites
    • the pages you accessed while visiting our Websites
    • the device from which you accessed our Websites
    • the location from which you accessed our Websites

In addition, we use a third party service provider, KISSmetrics, to provide certain analytics services to us in connection with the operation of our Websites, including the collection and tracking of the data and information listed above. We may disclose visitor data, including personally identifiable information, to KISSmetrics to enable them to provide such services. Such data may be sent to KISSmetrics and their suppliers in the United States, where the standard of data protection may be lower than the country in which you reside.

If you wish to opt-out of KISSmetrics’ analytics service, then please do so using this link.

Movember does not collect or use information for the purposes of online behavioural advertising.
  • Usage preferences: Some of the cookies on our Websites are activated when visitors to our sites make a choice about their usage of the site. Our Websites then ‘remember’ the settings preferences of the user concerned. This allows us to tailor aspects of our sites to the individual user.
     
  • Session management: The software that runs our Websites uses cookies for technical purposes needed by the internal workings of our servers and application. For instance, we use cookies to keep track of information about a user’s session and determine which options or pages to display in order for the site to function.
     
  • Functional purposes: Functional purpose cookies store information that is needed by our applications to process and operate. For example, where requests within an application involve multiple stages, cookies are used to store the information from each stage temporarily, in order to facilitate completion of the overall request.
Your cookie preferences
To make full use of our Websites, your computer or mobile device will need to accept cookies, as our sites will not function properly without them. In addition, cookies are required in order to provide you with personalised features on our websites.

Third party cookies
When you visit our Websites, you may receive cookies that are set by third parties. For example, you may receive a cookie set by Google. These cookies are used for the purposes described in the “Why Do We Use Cookies?” section of this policy. We do not control the setting of these third party cookies, so we suggest you might wish to check the third party websites for more information about their use of cookies and how to manage them.

Amending cookie preferences
If you wish to remove cookies set by our Websites from your browser in the future, you may delete them. The instructions for removing cookies from your computer or mobile device depend on the operating system and web browser you use. Please note, however, that withdrawing your agreement to the use of cookies on our sites will impair the functionality of the sites.

Further information about cookies
If you would like to find out more about cookies in general and how to manage them, please visit www.allaboutcookies.org.

9. Changes to this Privacy Policy:
This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced. Any changes to the Privacy Policy will be posted on our Website.  If we consider that the changes are material we will notify you by email.